Terms & Conditions
Under the Liquor Control Reform Act 1998 it is an offence
– To supply alcohol to a person under the age of 18 years
– For a person under the age of 18 years to purchase or receive liquor
By using this website and store you agree that you are aware of this law and acting in compliance with it.
If you are accessing this website from outside Australia, you are responsible for ensuring that you are of legal drinking age in the country from where you are accessing this website before using this website or purchasing alcohol from this website. This website is controlled and operated within Australia.
No responsibility can or will be taken by Otway Brewing Group if you illegally submit an order through this website. Otway Brewing Group supports the responsible service of alcohol. Liquor Licence No. 31959171.
We accept payment via Visa and Mastercard. Your credit card details are always secured with AES-256 encryption algorithms and never saved on our servers. We use Stripe, one of the most secure and trustworthy payment tools on the market. If you do not have a credit card please contact us on (03) 5233 8400 to arrange an alternate payment form.
Delivery and Shipping
Freight charges vary a lot depending on your location and the size and weight of your order’s parcel(s). Our online store will automatically calculate the shipping costs for you. Please proceed with your order and find out the shipping costs at check out.
We ship Australia wide with Sendle. Depending on your location, shipping will take from as low as 2 days for the Melbourne region, to up to 14 days for very remote areas. You will receive a dispatch confirmation email with the tracking number once your order has hit the road.
Orders placed outside office hours will be processed the next business day. Orders placed on a weekend will not be processed until the next business day.
Out of Stock Items
Out of Stock Items are listed as ‘out of stock’ on our website. Occasionally, during busy periods, we may run out of a product before we have the chance to update our website. If you have ordered an out of a stock item we will contact you to see if you would like a replacement product, wait until the product is back in stock or cancel your order.
If you receive your goods, and they are damaged during shipping, please make contact with us as soon as possible. We will replace the goods provided if there is satisfactory evidence that the damage was caused during transit (Photo evidence may be requested).
Ph: (03) 5233 8400
We respect your privacy. Otway Brewing Group may collect some of your information entered on our website in order to conduct our business functions and provide our services to you including, but not limited to fulfilling purchases or subscribing to our newsletter subscription list. We do not sell any personal information to third parties. Your details will be kept solely for the purpose of subscription updates, you will be removed if requested.
Reasonable care has been taken by Otway Brewing Group in the design, layout and content of this site. However, to the extent permitted by applicable law, Otway Brewing Group disclaims all warranties, express or implied, as to the accuracy of the information contained in any materials within this site. Otway Brewing Group shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained within this site.
We aim to provide the most accurate information on our website, however in the case of typographical errors or information which is not correct, Otway Brewing Group reserves the right to correct the error and any actions leading from it.
All pictures, photographs, text, design and layout of the Otway Brewing Group site remain the copyright of Otway Brewing Group. You may print portions of the Otway Brewing Group for your personal and non-commercial use. Use of any content of the Otway Brewing Group site is strictly prohibited without the prior written consent of Otway Brewing Group.
Beyond Reasonable Control
Otway Brewing Group shall not be held liable for any breach of this Agreement caused by circumstances beyond its control, but not limited to Acts of God, fire, lightning or extremely severe weather conditions, explosions, war, disorder, floods, industrial disputes, whether or not involving our employees, acts or omissions of internet service providers or acts of local or central Government or other competent authorities.
In the event that any term of this Agreement is held to be invalid or unenforceable by judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable.
Any reference to Otway Brewing Group includes Otway Brewing Company Pty Ltd ACN: 132 953 381 its directors, officers, servants or agents and related entities and permitted assigns.