Frequently Asked Questions

We understand you are thirsty, so don’t worry! We’ll send you your beers as soon as we can. Depending on your location, shipping will take from as low as 2 days for the Melbourne region, to up to 14 days for very remote areas. You will receive a dispatch confirmation email with the tracking number once your order has hit the road.

Freight charges vary a lot depending on your location and the size and weight of your order’s parcel. Our online store will automatically calculate the shipping costs for you. Please proceed with your order and find out the shipping costs at check out.

No, the credit card details are always secured with AES-256 encryption algorithms and never saved on our servers. We use Stripe, one of the most secure and trustworthy payment tools on the market.

You can pay on our website through Paypal or with your credit card. For credit card payments we use, the most secure and trustworthy payment tool on the market. Credit card details are always secured with AES-256 encryption algorithms and are never saved on our server.

If you receive your goods, and they are damaged during shipping, please make contact with us as soon as possible. We will replace the goods provided if there is satisfactory evidence that the damage was caused during transit (Photo evidence may be requested).

Do you have a liquor licence or ABN? Get in touch for more information about wholesale orders and deliveries.